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FAQ’s
In an effort to answer your questions about the conference, we have developed this FAQ section. The FAQs are divided into several broad conference categories, so follow the links below for some answers to commonly asked questions. If you still have a question, contact NESCSO at 508.856.8229 and you will be directed to the appropriate department.
Accommodations
Where is the 2013 Medicaid Enterprise Systems Conference Hotel?
The Embassy Suites Charleston Area Convention Center at 5055 International Boulevard, North Charleston, SC 29418 is the 2013 Medicaid Enterprise Systems Conference host hotel. (NOTE: There are a limited number of rooms left in this block, please check with the hotel for availability)
What are the hotel rates for the Embassy Suites?
Room rates for Government attendees are $137. You must be a Government employee (not a contractor) to qualify for the Government rates.
Room rates for Non-Government attendees are $164
Does the conference have overflow hotels?
Yes. Click here for information on additional hotels.
Agenda
When will the final conference agenda be posted to the conference website?
The final agenda is usually posted about one month prior to the conference.
Where can I find the agenda?
Click here to view the agenda for the 2013 Medicaid Enterprise Systems Conference.
How can I network with peers at this conference?
You can meet with your colleagues by joining our networking events.
Where can I find information to justify my attendance?
For more information contact NESCSO.
Demo Room Rentals
What is a Demo Room and how can my company reserve one? (Note: All Demo Rooms have been reserved)
The conference has reserved a limited number Demo Rooms for the duration of the conference. Please contact Karen Alger at karen.alger@umassmed.edu for specific details.
Emergency Contact
How can someone reach me in case of emergency at the conference?
If someone from your family or office needs to reach you in an emergency situation while you’re at the conference, and they’ve exhausted all other possibilities, have the person call the MESC phone at (508) 856.2851 and we’ll do our best to get the message to you.
Exhibitors and Sponsors
What is included in the booth rental fee?
Each 10’ x 10’ booth includes one (1) complimentary registration, pipe and drape, one table, two chairs and a wastebasket, 1/8 page ad & logo displayed in conference program, electricity (5 amps), and participation in the “Exhibitor Welcome Reception” on Sunday in the Exhibits area. Ad & logo must be submitted in both .EPS & .JPG format BY JUNE 21, 2013 NO EXCEPTIONS. Upload instructions for graphics will be emailed to the technical contact listed on your Booth Reservation Request. Complimentary registration information must include name, title, work address, email and phone #, send to karen.alger@umassmed.edu
What is your refund policy?
Booth/Sponsorship COSTS are NON-REFUNDABLE/NON-TRANSFERABLE and must be paid by invoice due date.
Where can I find a list of attendees?
The MESC 2012 FINAL Attendee List is available.
Registration
What are the registration costs for the conference?
The cost to attend the 2013 Medicaid Enterprise Systems Conference is:
Government (must be a Government employee): $395 ($455 after August 8, 2013)
Non-Government/Private (Gov. Contractors & Private Industry): $495 ($555 after August 8, 2013)
One day conference rates are not available. Our online registration service will allow you to pay by credit card, PO, or check.
How do I register for the conference?
All registrations are online via Cvent.
How do I cancel or modify my registration information?
Contact NESCSO for all registration cancellations or modifications.
What is your refund policy?
Registering for this event requires that a registrant agree to the cancellation/refund policy and payment schedule.
- Use of a credit card still obligates the registrant to the stated cancellation/refund policy.
- All cancellations/refunds will incur a $50 processing/cancellation fee.
- All cancellations/refunds must be processed through NESCSO.
- No cancellations/refunds after: TBA.
- Registration fees for “no shows” will not be refunded
What does my registration include?
Your registration fee provides you with admission to all conference sessions and conference sponsored events (except those that require additional fees from attendees). Your registration fee also provides each attendee with a light breakfast and snack breaks on Monday through Thursday and lunch on Monday through Wednesday.
Things To Do
Where can I find out about things to do in South Carolina?
The South Carolina Department of Parks, Recreation & Tourism website is filled with a host of information of things to do.
Travel To And From The Conference
Which airport is closest to the Charleston Area Convention Center?
Charleston International Airport
Speaker Resources
The 2013 Medicaid Enterprise Systems Conference staff is committed to assisting all speakers in making sure their presentations are a success. There are many logistical details that are best organized in advance, so your cooperation in responding by the various deadlines as communicated to you is sincerely appreciated. All speakers attending the conference are required to register and pay the conference registration fee. Any speakers attending the conference on the day of their presentation ONLY, may have the registration fee waived. Please contact Karen Alger at karen.alger@umassmed.edu for specific details.
Pre-conference
We suggest that you have your presentations available on a USB drive so we may load it onto the conference laptop machines. If you need assistance with this process, or need an alternative plan for your presentation, please contact Anita James at 508.856.2211 or anita.james@umassmed.edu.
Post conference
All of the conference presentations will be available on the conference website shortly after the conference. Please have your contact information listed on your presentation.
Abstracts
Notification of the acceptance of your abstract will be sent by email by April 22, 2013. If you have any questions regarding your submission please contact Anita James at (508) 856.2211 or anita.james@umassmed.edu.
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Bio’s
Each speaker is asked to submit a brief (100 words) bio. Speaker bio’s can submitted online in the user account section of this website.
Industry Sessions
What is an Industry Session and how can my company reserve one? (Note: All Industry Sessions have been reserved)
An “Industry Session” is a presentation sponsored by one of our Industry partners. Topics for Industry Sessions are chosen by the sponsor of the session. The presentations are not reviewed by the Planning Committee. The sponsor of the Industry Session is solely responsible for the material being presented. These sessions are listed in the program guide along with your logo and your 150 word abstract. Please contact Karen Alger at karen.alger@umassmed.edu for specific details.
